Privacy Policy

1. Introduction
Welcome to Jhumka Earrings. We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard the information you provide when you visit our website or purchase our Product or otherwise interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

·      Personal / identity information: name, gender, date of birth, etc.

·      Contact information: email address, phone number, shipping address, billing address.

·      Payment information: credit/debit card details, UPI, net banking, or other payment method (processed via our payment gateway).

·      Order & transaction data: products purchased, order history, returns, refunds.

·      Technical & usage data: IP address, browser type, device type, operating system, pages visited, session duration, referring/exit pages, clickstream data, cookies, etc.

·      Marketing & communications data: preferences, newsletter subscription, feedback, reviews, promotional interactions.

We collect this information when:

·      You register or create an account

·      You place an order or initiate a return/refund

·      You subscribe to a newsletter or promotional emails

·      You contact our customer support

·      You browse or interact with our website, including via cookies or similar technologies

3. How We Use Your Information

We use your personal information for the following purposes:

·      To process and fulfill your orders (shipping, delivery, returns/refunds)

·      To communicate with you about your order status, account, or support

·      To send promotional emails, newsletters, offers (if you opted in)

·      To personalize and improve your shopping experience

·      To understand usage patterns and improve our website, products, and services

·      To prevent fraud, misuse, or security issues

·      For legal or compliance obligations (e.g. tax, accounting, dispute resolution)

We will not use your personal data in a way incompatible with these purposes.

4. Disclosure of Your Information

We may share your personal information with:

·      Service providers / third-party partners: such as logistics/shipping companies, payment gateways, email marketing platforms, analytics providers, etc. (only as necessary, under confidentiality obligations).

·      Legal / regulatory authorities: when required by law, court order, or to protect our rights.

·      Business transfers: in case of a merger, acquisition, or sale of our business assets, your data may be transferred (subject to confidentiality obligations).

We do not sell or rent your personal information to third parties for marketing purposes without your consent.

5. Cookies, Tracking & Analytics

We use cookies, web beacons, pixels, and similar tracking technologies to:

·      Remember your preferences (e.g. currency, language)

·      Keep you logged in

·      Understand site usage and performance

·      Serve relevant advertisements

You can typically disable cookies through your browser settings; however, doing so may affect some functionality of our website.

If we use third-party analytics or advertising tools (e.g. Google Analytics, Facebook Pixel), those services may collect information about your activities across other websites. Be sure to review their respective privacy policies.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, abide by legal obligations, resolve disputes, and enforce our policies. After that, data will be securely deleted or anonymized.

7. Your Rights

Depending on where you live (e.g. under Indian data protection laws, or GDPR if applicable), you may have rights such as:

·      Accessing the personal data we hold about you

·      Correcting / updating inaccurate data

·      Deleting your data (“right to be forgotten”)

·      Restricting or objecting to certain data processing (e.g. marketing)

·      Withdrawing consent (for instances where processing is based on consent)

·      Portability of your data (receiving it in a usable format)

To exercise these rights, please contact us at the email address below. We may require verification to process your request.

8. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, etc.

However, no method of transmission over the Internet or electronic storage is 100% secure; thus, we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us to request deletion.

10. International Data Transfers

If your information is transferred to and processed in a country outside your jurisdiction (for example, a server located abroad), we’ll take reasonable steps to ensure that your privacy rights continue to be protected under equivalent safeguards.

11. Updates to This Policy

We may update this Privacy Policy from time to time (e.g. to reflect new features, legal changes, or business practices). We will post the updated version with a revised “Last Updated” date. If changes are significant, we may notify you via email or on the site.